Due to limited staff capacity (we are currently looking to hire 3 Case Management/Information and Assistance Hybrid positions plus a SHIP Coordinator), in conjunction with the challenges of Part D Open Enrollment, we have decided to create a deferment list. This means that we will not be taking any new clients (other than self-neglect referrals and Choices for Care clients) until after the new year. Our CVCOA Helpline (1-800-642-5119) is still operational, and the staff members working on the Helpline will try to triage situations for callers, but meetings with a CVCOA staff member will not be available until the second week of January.
CVCOA works hard to support elder persons in leading healthy, meaningful and dignified lives in their homes and communities. We provide a wide range of services to older adults and family caregivers to help make this possible.
Services Include:
Options Counseling: Counselors listen closely to you and your family to learn your goals for long-term support and explore the options that make this possible. Learn more about this person-centered approach and how counselors can connect you to the services you need.
Case Management: We work closely with seniors and family caregivers over the long term to develop and implement care plans. Call the CVCOA Hotline at 1-800-642-5119 for more information.
Health Insurance & Medicare Counseling: Specialists provide guidance on Medicare and other health insurance options. Find lots of information and resources on CVCOA's Insurance and Medicare Counseling page or email [email protected] to signup for a Medicare and You Workshop.
Transportation: Local transit providers provide rides to appointments, shopping and other destinations. Contact your local transportation provider to schedule a secure ride.
Food & Nutrition Services: Senior centers and other meal sites provide nutritious home-delivered and community meals. Learn more about healthy eating options and find the nearest home-delivered and community meal location.
Housing: Vermont offers a range of housing options for seniors depending upon your individual needs. Discover housing options or call the CVCOA Helpline at 1-800-642-5119 for more information.
Explore CVCOA's list of Additional Resources on Elder Abuse, Mental Health, LGBTQ+, Social Connection, and Technology.
