Information & Assistance (I&A)
Do you have questions about senior services? Not sure where to turn?
Whether it’s a simple question or a complex situation, I&A Specialists are available to assist individuals, family members, caregivers and others.
Contact the Senior Helpline by calling 1-800-642-5119, e-mail, walk-in visit to the Barre office, or by appointment in the home and other community settings.
I&A Specialists are knowledgeable, patient, and supportive. They can:
- provide accurate and comprehensive information about the wide range of community and statewide senior services, including:
- in-home help,
- transportation,
- public benefits,
- 3SquaresVT application (formerly food stamps),
- health insurance, housing,
- nutrition,
- volunteer programs,
- and much more
- help to prioritize needs, identify resources, and build action plans
- make referrals to CVCOA case managers, other agencies, or additional services
- advocate on behalf of those who require extra support
- follow up to assure that needs have been met
- respect peoples’ rights to privacy and self-determination
Concerned community members also make referrals to I&A on behalf of seniors who may be at risk and/or in need of services.
Screen Door - helps Vermonters find out about the services that may be available to them
How You Can Help make a difference in the lives of seniors who need to turn somewhere for help.
Donate today! Your donation can support the lifeline known as the Senior Helpline. 
Central Vermont Council on Aging
Information and Resources for Seniors
Senior Helpline 1-800-642-5119
